- How do I sign up?
- What do I get as a member?
- How do I get my 10% discount?
- What if I missed a shipment?
- What if I want to cancel?
- Why do I need two account logins?
How do I sign up?
We're so glad you asked! You can sign up right here.
The sign-up page breaks it down pretty well. Oh, and instead of "member" we prefer the term Torchbearer!
How do I get my 10% discount?
There are two ways to get your 10% discount on all purchases:
At conventions- just show your Official Torchbearer Membership Pass when you checkout.
In our online store- as long as you are logged in with your Odyssey store account, the 10% is automatically applied to everything. The prices displayed while you are browsing already have the 10% factored in! (ie, you will see a $20 print listed for $18)
What if I missed a shipment?
If you signed up for your membership after our one of our quarterly provision packages has shipped, you can still purchase the Torchlight Exclusive prints and items in our online store while supplies last. These items are only visible to Torchbearers! The other non-exclusive items are available for all customers to purchase while supplies last.
What if I want to cancel?
We'll be sorry to see you go! But if you must, you must. Go ahead and cancel your subscription through your Paywhirl account portal. We'll send you a refund for however many kits you did not receive during your year's subscription.
Why do I need two account logins?
Paywhirl handles all of our secure subscription payments. You will only need to use your Paywhirl login to manage your subscription (ie, change the card on file, change your billing address, etc). All other information and transactions will be done through your main Odyssey store account. We realize that this is not the ideal set-up but we want to make sure everything is handled securely and efficiently. If you have any questions or concerns, please feel free to contact us.